User-centered Design
Mobile-first Strategy
Agile Leadership
Innovation
We conducted in-depth research into higher education learning behaviors, identified friction points in the existing experience, and helped architect a mobile-first solution that addressed challenges like small-screen navigation, image fidelity, and precise text interaction. Leading a 15-person team across stakeholders, content creators, and offshore developers, we also provided agile coaching and delivery oversight. The result was an award-winning platform — shaped by real user insight and built using Lean and Agile principles.
Designing a Mobile-First Learning Platform for the Next Generation of Students
Client: Cengage Group
Category: Higher Education
Date: 2013
As student learning habits shifted away from desktop-based study, Cengage faced the challenge of transforming its legacy online learning platform to meet the needs of a mobile-first audience. We joined the initiative to lead a cross-functional team through the design and delivery of a next-generation platform that could overcome device limitations while enhancing usability, engagement, and accessibility.